In light of recent legislative changes, ensuring that your
subscriber lists are up-to-date is more critical than ever.
Under the CAN-SPAM act, opt-out requests must be honored within
10 business days. ICAM CONNECT's Reply Mail Management (RMM)
functionality can automatically identify all opt-out or unsubscribe
requests and communicate that information across the entire
enterprise.
Legislative mandates notwithstanding, nothing can be more frustrating
than trying to separate valid customer responses from those
which are simply out-of-office replies or unsubscribe requests.
ICAM CONNECT works behind the scenes to cut through your responses
and return only real customer requests and questions to you.
Highlights of our administrative tools: |
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Auto-replies and out-of-office replies are automatically
filtered and deleted |
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Unsubscribe requests are processed and the subscriber
is automatically removed from the list |
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Genuine requests for information can be answered immediately
via an automated response that you create |
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