One way to get in trouble with the anti-spam community is
to avoid responding to email complaints. Our in-house abuse
desk is managed by a team of email delivery experts and we work
on behalf of our clients to respond to spam complaints received.
If necessary, we follow up with our clients to ensure appropriate
permission-based name capture policies and procedures are in
place.
By knowing the efficacy of the name capture practices employed
by our clients, we will defend the validity of the list and
name capture practices to anti-spam organizations. This ensures
that companies following standard opt-in and privacy guidelines
can continue to experience optimal delivery rates. |
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